Windows & Doors FAQ
1. How long does it take to get my windows?
Your window order time will depend on which manufacturer you choose, and what color your windows are. Typically white standard size windows take 3-4 week from order time to delivery. Colored frame windows may take up to 8 weeks. As soon as your order is placed, we will update you on your delivery date.
2. Are there rebates or credits for new windows?
Yes! There are both tax and power company rebates and credits for updating your house with new windows. Before your windows are installed we will give you all of the manufacturer information that includes your new window energy star rating so that you can contact your power company and inquire about their specific programs.
3. How does the payment schedule work?
To finalize your measurements and place your window order we require a 50% deposit. After the deposit is paid we will schedule for a project manager to confirm all of your window measurements and place your window order. The final 50% will be due when the window installation is complete.
4. What happens on the day of installation?
You will receive a reminder text 1 day before your scheduled install date. On the day of installation you will need to be present to allow access to your home, or have pre- arranged for access to your home with the project manager. All pets need to be secured for the duration of the installation. All personal items need to be cleared from the windows interior and exterior allowing for a 3 foot work space. The driveway needs to be clear of cars or items on the day of install as well.
5. How long does it take to complete my window and door installation?
This can vary depending on the number of windows being replaced, and the location of the windows. Basement windows and 2nd story windows will take longer, on average we try to install 3-4 windows per day depending on location and size. Sometimes installations go faster, sometimes they take longer. Your will be updated on our progress and estimated completion date by the project manager throughout the install process.
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